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Using Time Filters in Reporting

Time filters allow you to focus your data analysis on specific date ranges or groupings. Here's how to use them effectively:

1️⃣ Select a Relevant Time Field

    • Choose a time-based field that directly relates to the data you're viewing.

      • Example: Use "Date/Time of Contact" when analyzing Contact Logs.

2️⃣ Set the Date Range

    • Click the “Today” button to adjust the range (e.g., Last 7 Days, This Month, Custom Range).

3️⃣ Choose a Grouping Option

    • Use the “By” dropdown to select how data is grouped over time:

    • Day, Week, Month, etc.

    • Or select “w/o grouping” to remove time-based grouping entirely and view raw totals.

📝 TIP:  Proper time field selection ensures accurate filtering and meaningful insights